Every month, I perform a backup of all the data on my phone, including media files like music and photos. Files that I don't need are usually removed from my phone.
However, recently, I had to do a hard factory reset on my device. After that, whenever I 'cut-paste' media files from the phone to the computer and disconnected my device, the pictures or music files are still there on my phone, despite the fact that they have been removed.
These files cannot be seen when I connect my phone to the computer after I have removed them.
In addition to this, adding music files through the USB function to my phone is also not working, until I add it to my SD Card. That is, music files show on the computer but not on the phone if I add it to the 'Music' folder under 'Samsung' after connecting to USB.
However, recently, I had to do a hard factory reset on my device. After that, whenever I 'cut-paste' media files from the phone to the computer and disconnected my device, the pictures or music files are still there on my phone, despite the fact that they have been removed.
These files cannot be seen when I connect my phone to the computer after I have removed them.
In addition to this, adding music files through the USB function to my phone is also not working, until I add it to my SD Card. That is, music files show on the computer but not on the phone if I add it to the 'Music' folder under 'Samsung' after connecting to USB.
