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Support Media Process has stopped during data transfer

Discussion in 'Android Devices' started by nx1977, Jan 3, 2014.

  1. nx1977

    nx1977 Android Expert
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    Just transferring stuff from my old phone and keep getting this when copying over images and video folders.

    Anyone know what causes it or have a fix?
     

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  2. Rukbat

    Rukbat Android Expert
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    What are you using to transfer the files? Copying them to your computer via USB (directly to the computer, not through a hub), then copying them to the other phone via USB, shouldn't cause the problem.
     
  3. nx1977

    nx1977 Android Expert
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    Seems to only be happening if an image or video.

    So I've zipped, copied over and extracted with astro
     
  4. lennydude

    lennydude Android Expert
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    Yeah, this happens with my phone all the time :(

    I tried using a single USB port on my PC, different ports, using a hub............all kinds of ways. Just keeps stopping. Oh well.................now I find some spare time and just Bluetooth everything.

    Have no idea but it is kinda irritating.

    Haven't tried the ZIP route..............will give it a try next time :)
     
  5. nx1977

    nx1977 Android Expert
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    It took a gig zip file and extracted no problems.

    Crashed after 5 files less than 10mb everytime. Even 1 at a time it crashed every few files.
     
  6. charliecc

    charliecc Android Enthusiast
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    Had the same with my first N5. Strangely its fine for the new one, same PC etc (windows 7).

    Ended up using AirDroid for the first phone. A bit slower but worked a treat.

    Try uninstalling the drivers on your PC then connecting the phone again.
     
  7. Hook

    Hook Ever since DU... ;-)
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    Do you get this using one of the media transfer options on the pop-up that shows up when you first plug into Windows? I'm just curious. I never use those options, I just close the dialog box, open windows explorer and have no trouble copying files back and forth from Nexus 5 > Internal Memory > whatever folder and my computer.

    I *will* sometimes get a message when I transfer media this way to the Nexus 5 that it might not be usable by the device I am transferring to, do I want to transfer anyway? I always say yes and never have any problems later with playing/viewing the media.
     
    akmsr likes this.
  8. nx1977

    nx1977 Android Expert
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    Using Windows and finding the phone as a drive as above
     
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