firstly, no device would have exactly 16 gigs, its always a bit less.. for example my 8 gig ipod touch had around 7.6 gb. the 11.5gb is ur internal usb storage.. u also have 2gigs device memory, where ur apps are stored. the rest is used by android OS etc. and that makes up a bit under 16 gigs.. if ur wondering if its somethiing wrong with ur phone, dont worry, its normal
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