Help Menu icon home Page problem

[Nobile]

Hello
Im not able tu turn off the icon of short cit menu in home Page
do you have suggestions?

Thanks

 

[Dannydet]

Long press on it and either choose delete, trash, or move to top of screen to trash

 

[Nobile]

Hi Dannyi tried to do that, but nothing appear... it stays active on the screen but i can't find the function to deactivate it...

 

[ocnbrze]

What device do you have?

 

[Nobile]

What device do you have?

Hi Oc, mine Is Oppo FindN Android 13 updated

 

[AugieTN]

Hi Dannyi tried to do that, but nothing appear... it stays active on the screen but i can't find the function to deactivate it...

Can't you go into Settings>Apps to see what app is running causing the overflow?

 

[Nobile]

Can't you go into Settings>Apps to see what app is running causing the overflow?

I can't see the apps running, i see app management....

 

[ocnbrze]

that looks like you could slide the app icon. what happens when you try this? also when did this start to happen? did you install an app recently?

 

[Nobile]

that looks like you could slide the app icon. what happens when you try this? also when did this start to happen? did you install an app recently?

Yes, i can slide everywere the icon, but i can t delete It...i tryed to check any function in setup but nothing to do... My recent app installed dont offer this kind of function... I Remember that i find to set somenthing lime this After mynprevious android 13 update....

 

[ocnbrze]

Try putting your phone in safe mode. Safe mode prevents any 3rd party apps from running. If it is not there is safe mode then it is associated with an app you downloaded.

I would uninatall all recent apps...... starting with the most recent app and work your way backwards.

The best way to uninstall is to first locate the app in app management. Then wipe cache and data, then you can uninstall it. Keep doing this until the icon goes away.

 

[Nobile]

Try putting your phone in safe mode. Safe mode prevents any 3rd party apps from running. If it is not there is safe mode then it is associated with an app you downloaded.

I would uninatall all recent apps...... starting with the most recent app and work your way backwards.

The best way to uninstall is to first locate the app in app management. Then wipe cache and data, then you can uninstall it. Keep doing this until the icon goes away.

Ok thanks... I will try this way ..