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General mesmerize issue(s)...help!

Discussion in 'Android Devices' started by jamesvaughn, Feb 17, 2012.

  1. jamesvaughn

    jamesvaughn New Member
    Thread Starter
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    Feb 17, 2012
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    5
    Hi folks - android newbie here so please bear with me if this is posted in the wrong forum, or has already been answered...not too savy with the new phone technology...

    Anyway, the wifey is having issues with her Samsung Mesmerize phone. she says:

    "Android Keyboard quits working...I just either turn off, leave alone or take battery out depends on which one will work. Lately, when I try to get out of one of my games the screen will just go white...if I wait then it will come back to normal. Just minor inconveniences which do not happen all the time or at the right time..."

    How do we fix this? do we need to take the phone back? I know we had the phone updated to the 2.2 version just a few months ago.

    Can anyone help? Thanks!!

    James (jrvaughn@tds.net)
     

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  2. LaTuFu

    LaTuFu Well-Known Member
    173

    Nov 10, 2009
    1,286
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    Project Manager
    Virginia
    Take the phone in to a USCC store and have them apply the 2.3.4 update
     

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