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message not downloaded - generic network failure

Discussion in 'Android Devices' started by virtualsalmon, Jun 23, 2010.

  1. virtualsalmon

    virtualsalmon Member
    Thread Starter

    Jun 17, 2010
    Hi guys,

    Not sure whats going on here, but I can't seem to download picture message, or send VCF. biz cards via text, although I can send picture messages.

    Any advice?


  2. Cubanjinx

    Cubanjinx Well-Known Member

    Jun 19, 2010
    Los Angeles
    Most likely due to poor service where ever you are when trying to send/receive the message. I first saw that message while i was on the phone and my friend sent me pic mail. I switched on my wifi and then was able to dl and view the pic while still on the phone....or in your case without service. Give it a shot and let me know if that was it
  3. virtualsalmon

    virtualsalmon Member
    Thread Starter

    Jun 17, 2010
    Thanks for the reply,

    I do have a fairly poor service right now.

    Although I do have wifi on, and receive a full strength connection.

    Perhaps it is just down to having low service signal?

    Will try in a better reception area and report back...
  4. SUroot

    SUroot Well-Known Member

    May 25, 2010
    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    If you're sending via sms, wifi/mobile data strength is irrelevant as it all goes through the GSM signal (what you use for phone calls).
  5. a.ijaz

    a.ijaz Member

    Jul 7, 2010
    Hey guys

    I don't know if this will help. But i had the same error "generic network failure" after only having my HTC desire for couple weeks. I am on o2 sim simplicity and purchased the handset separately.

    However, i resolved it by manually setting up the WEB&MMS.

    This guide is based on a HTC Desirethat has been unlocked and is now running a O2 SIM card.

    Click 'menu' and select 'wireless & networks'.

    Ensure Mobile network is enabled (ticked green) then select 'mobile networks' (setting options for roaming and APNs)

    Click on Access Points Names asvyou will need to set up 2 x APNs on the handset.

    First one is for your mobile internet. Remember that if you do not have the unlimited web bolt on then this will start to get very expensive for you! You need to enter this information in. If there is nothing written for a paticular field then just leave it blank.

    Mobile Web:
    Name: o2
    APN: mobile.o2.co.uk
    Username: web
    Password: web
    MCC: 234
    MNC: 10

    select 'menu' and 'save' before going back from the settings to the APNs page. Yours O2 will be listed.

    Following this select 'menu' and 'New APN' to set up your MMS, APN details are as following:

    Name: MMS
    APN: wap.o2.co.uk
    Username: o2wap
    Password: password
    Server: http://mmsc.mms.o2.co.uk:8002
    MMSC: http://mmsc.mms.o2.co.uk:8002
    MMS Proxy:
    MMS Port: 8080
    MCC: 243
    MNC: 10

    Now once these two seperate APN's have been entered and you have made sure you saved them you should see a grey circle next to each one.

    Click on the MMS circle and it should now have a green light inside it.

    Re-Boot the handset.

    You should now have mobile internet and MMS capabilities [​IMG]

    Just remember that these are the settings that worked for me on my HTC Magic unlocked and used with a O2 SIMplicity card with a unlimited web bolt on. Make sure you have a data package otherwise your phone bills will be massive! If in doubt check with O2 to make sure your not being charged for the data etc. I cannot be held responsible!

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