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Support messages not working after update

Discussion in 'Android Devices' started by kevo78, Jun 2, 2011.

  1. kevo78

    kevo78 Lurker
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    Hi peoples, after a little help, i updated my htc hd to 2.3.3 and now when i open the messages app (standard app) it stops unexpectedly. i tried clearing data and cache with no luck and i don't want to do a hard reset. Any ideas?????

    thanks kevo
     

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  2. El Presidente

    El Presidente Beware The Milky Pirate!
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    What happens if you use something like Handcent or Go SMS?
     
  3. sonesh

    sonesh Android Enthusiast
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    This one is easy. From the market, get "SMS Backup/Restore" or something like that. Have it do a backup of your messages, and then delete all messages. Now you can access the Messages app again.

    If you want to restore your messages, you can restore them all from the backup, but if this causes Messages to break again, you may have to restore the messages in stages (individual conversations, one at a time) until you find the sms that is causing the crashing.
     
    kevo78 likes this.
  4. kevo78

    kevo78 Lurker
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    yep your right that was an easy fix, done as you said sonesh, found the sms that was causing the problem but couldn't delete it until i installed handcent (thanks El Pres) which deleted it now htc messages is working again. ThankYou

    regards KevO
     

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