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Support Messaging Issue After System Update

Discussion in 'Android Devices' started by smigl84, Sep 11, 2011.

  1. smigl84

    smigl84 Lurker
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    Sep 11, 2011
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    I couldn't find my particular problem in the forums, so...new member and first post!

    I've got an HTC Inspire and the other day was prompted and completed a system update (I'm not completely sure which update, but it says I'm running Android 2.3.3 and HTC Sense 2.1).

    Having no problems before then, after the update whenever one of my contacts sends me a text message, their contact information is no longer associated with it, like it's a non-contact texting me. The phone number shows up with a '1' and/or '+' in front of the number, but when I click on the number and choose to view contact, it still goes to the right person in my contacts list.

    I tried adding 1's and/or +'s to all of my contacts, which was a momentary fix, but then each time a new text comes in it goes back to no picture, no name, and just a phone number with the 1 and/or + in front of it.

    I've also tried resetting the phone, unlinking and relinking them to their facebook's, and deleting the whole message thread...but none of that has worked.

    Any clues? Thanks in advance!
     

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  2. 2manyPHONES

    2manyPHONES Android Expert
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    A few people have reported this issue and are hoping htc comes out with an update to address this problem. I don't use the stock text app so i haven't noticed this problem. I use handcent sms and my husband uses gosms neither of those are affected.
     

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