Messenger App will not notify when asleep

[CrazyMessengerApp]

Hi there,

I am hoping that someone will be able to help me.

The Messenger App that came with my phone( Alcatel 5001T with Pie Go Lite I think) is so frustrating. I have taken it to a phone shop in the hope that it could be fixed. He changed some notification settings. However it is still acting crazy.

I have 2 different ringtones, default and a special one I have for my daughter.

I have noticed 3 different things:

Sometimes the App does not make a sound when the phone is asleep.

Sometimes it will start to make the special ringtone (when it should be the default) and then change to the default tone.

When I make a transaction in online banking on my computer I receive an SMS telling me about the transaction. There was one day when I made 3 transactions. I did not wake the phone up at any time until after I had completed all 3 transactions. The ringtone for the first SMS was the special ringtone (when it should be the default) and the next 2 were the default.

Does anyone know what is going on and what I can do to fix this?

Thank you in advance.

 

[Hadron]

I'd suggest trying a different SMS app. There is nothing special about the apps that manufacturers choose to install, so if they pre-install a crap one there is no reason not to just find a better one and use that instead. As a starting place you could try Textra, which is very popular here.

 

[CrazyMessengerApp]

I'd suggest trying a different SMS app. There is nothing special about the apps that manufacturers choose to install, so if they pre-install a crap one there is no reason not to just find a better one and use that instead. As a starting place you could try Textra, which is very popular here.

Thank you. I think I will do that. It's been working okay for a few days and now it's gone crazy again. Tonight it was not make any sound, then it started with one and changed to another sound, and then the next time all it did was make a very soft single dull beep.