1. Check out our app, Forums for Android! Download and leave feedback here!

Root mic not registering sound

Discussion in 'Android Devices' started by randmrok, Oct 11, 2010.

  1. randmrok

    randmrok Member
    Thread Starter
    15

    Sep 6, 2010
    16
    0
    15
    having weird issue with my ladies phone , the mic isnt picking up any sounds, she says she didnt drop it or anything , im just wondering what it could be
     

    Advertisement

  2. Podivin

    Podivin Well-Known Member
    213

    Nov 29, 2009
    3,679
    881
    213
    Jacksonville, Fl
    At first blush it sounds like a hardware problem, but just in case you might try these things.

    1) Any apps updated just before the problem started? If so, try deleting the app(s) to see if the problem goes away.
    2) Reboot the phone.
    3) Do a live battery pull (remove the battery while the phone is turned on).
    4) The ever-popular factory reset.
     
  3. randmrok

    randmrok Member
    Thread Starter
    15

    Sep 6, 2010
    16
    0
    15
    ima give the factory reset a try , but im not sure how to do it with a rooted phone, because her trackball is not working so when i go to the recovery screen i cant select the wipe.....any ideas?
     
  4. Podivin

    Podivin Well-Known Member
    213

    Nov 29, 2009
    3,679
    881
    213
    Jacksonville, Fl
    go to menu > settings > privacy.
    Yep, that's a darn strange place to find 'factory data reset'.

    BTW, this won't remove the current ROM, it just will set it back to a just-flashed state.
     
    randmrok likes this.
  5. randmrok

    randmrok Member
    Thread Starter
    15

    Sep 6, 2010
    16
    0
    15
    thanks for the help, sorry still kind of new to this, trying the reset, ill see if it fixes the original problem
     
  6. randmrok

    randmrok Member
    Thread Starter
    15

    Sep 6, 2010
    16
    0
    15
    so didnt seem to work , just reset, should i unroot and try to make a return ?
     
  7. Podivin

    Podivin Well-Known Member
    213

    Nov 29, 2009
    3,679
    881
    213
    Jacksonville, Fl
    I believe that would be the next step. You'll have to call in to their helpdesk, and they'll most likely have you do another factory reset (*I* think they're paid a bonus on how many factory resets they can have people do in one day :) ). Once you can prove to them that didn't fix the problem they should send out a replacement phone.

    BTW, I'm under the impression that this phone is not rooted, but if it is you'll need to unroot before sending it back - and it would be best to do it before calling them, in case they ask you about build numbers or something like that.
     
  8. randmrok

    randmrok Member
    Thread Starter
    15

    Sep 6, 2010
    16
    0
    15
    actually the phone is rooted, i was able to get this done with some help and turorials, i will need help with getting it unrooted.
     
  9. MrDangerous

    MrDangerous Well-Known Member
    78

    May 21, 2010
    534
    57
    78
    Fort Worth, Texas
    Are you running KaosFroyo? That rom has an issue with the microphone/headset stuff right now.`
     
  10. randmrok

    randmrok Member
    Thread Starter
    15

    Sep 6, 2010
    16
    0
    15
    im running the black rain tazz 3.0 rom, it seems like the mic only works when the screen sensor is not blocked during the call.
     

Share This Page

Loading...