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Microphone problem

Discussion in 'Android Devices' started by Inzera, Jun 26, 2021.

  1. Inzera

    Inzera Lurker
    Thread Starter

    I have a peculiar problem just happened with the microphone on my Android phone (a Doogee N10) running Android v.8). It is not picking up my voice. If I use a sound recording app and I speak, nothing happens. But if I then blow into the mic then the sound registers and I can hear the blowing, but not the voice, on playback of the sound file. This makes me think it's not the mic that's broken but maybe a setting that, so far, I cannot find.

    Also, the voice to text (microphone icon) on other apps like keyboard, browser etc is not working either.

    So, before I take the drastic and unwanted step of doing a factory reset, does anyone have any answers to this strange problem ??? Obviously, I have tried all the simple checks like cleaning mic holes etc. but makes no difference.

    Any advice will be much appreciated.

    #1 Inzera, Jun 26, 2021
    Last edited: Jun 26, 2021

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  2. Dannydet

    Dannydet Extreme Android User

    Hardware failure. Return it.
    puppykickr likes this.
  3. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    on most devices i have seen, there is no setting for mic's. so the only way to rule out if it is either a hardware failure or software, is to do a factory reset. if that does not work then yes this is a hardware failure as @Dannydet suggested.
    puppykickr and Dannydet like this.
  4. Inzera

    Inzera Lurker
    Thread Starter

    I think you are correct! I've now done a factory reset and the problem still persists. The peculiar thing is that if I talk into mic a feint level of sound can be heard when I did a test WhatsApp call. But on a sound recorder I get nothing if talking but it registers sound if I blow into the mic. Weird or what?
    Dannydet likes this.
  5. svim

    svim Extreme Android User

    So odd the microphone works with some apps/services but not others.
    This is probably a bit of a long-shot but do you keep your Doogee in a case? If yes, is it held pretty snugly in place or does it shift around a bit? Perhaps it's just a matter where that little pin-hole microphone opening is getting partially or fully obstructed when the phone shifts one way or the other.
    ocnbrze likes this.
  6. Inzera

    Inzera Lurker
    Thread Starter

    No, It's not in any case so that's not the problem. I am pretty sure that it is some kind of hardware problem. I have since looked up when I bought it and it seems like it is still within the warranty period so I am contacting the supplier y sure now that it is a hardware problem. to get either a repair or replacement.

    Thanks to all for replying.
    svim, ocnbrze and Dannydet like this.

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