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Support Microphone problem

Discussion in 'Android Devices' started by NapsterEps, Feb 9, 2014.

  1. NapsterEps

    NapsterEps Lurker
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    I bought a Moto g couple of days ago and the microphone volume is always very low. During a call the other side complains that is hardly hearing me. The same story when I make a record with an app. Is there any way to boost the microphone level or to switch off the noise reduction if there is one. I am using KitKat.

    P.S. How do I enter the engineer mode in Kitkat.
    P.S2 Sorry for my bad english.
     

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  2. Rukbat

    Rukbat Android Expert
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    1) No, the level is set internally. (It has to be - normal speech has to produce a specific level of signal for radios to work.)

    2) Check the mic hole VERY carefully. There may be dust and/or lint in it, and they're very good sound insulators.

    3) If it's not that, or if the noise-reduction level is set too high, it's a warranty exchange. These are not shop-fixable problems - the shops don't have the equipment to make the changes legally.

    Oh, I guarantee that you speak English a lot better than I speak your language, so don't apologize. Your English is better than that of most American teen-agers.
     
  3. KOLIO

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  4. RodsterBG

    RodsterBG Newbie
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    I have a feeling it's dust or dirt causing this problem. I can't say I've had a problem like this before, but if it continues to do this after you check it for dust or dirt, you should return it for a new one, if you're under warranty.
     

Motorola Moto G (1st Gen)

The first generation Moto G was the released in November of 2013. The phone was the first in Motorola's new mid-range line that targeted the sweet spot between specs and pricing. It originally built for emerging markets, but also saw success as a low-priced Android phone option in other parts of the world. The Moto G 1st Gen features Features 4.5-inch LCD display, Snapdragon 400 processor, 16GB storage, 1GB RAM. 5MP rear/1.3MP front facing cameras, and a removable 2,070 mAh battery.

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