I work for T-Mobile in Seattle Metro area, I have some great news coming from the corporate office that the G1 should get an update for Exchange Server coming around Spring Time '09. We I'm guessing the normal Email should improve around then as well. They are supoosed to release the on screen keyboard even earlier next year as well. I have no work on whether that will be just vertical or bother, but I know vertical kb is there. I get alot of chance to talk to people that have been working with android all the time and know what is coming to the game working in a very high traffic store and also one close to corporate.