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Middle of touch screen will not work at all

Discussion in 'Android Devices' started by totalonehockey1, May 28, 2017.

  1. totalonehockey1

    Thread Starter

    Hello all,

    Maybe less than two weeks ago my s8 plus started to act up, the center of the touch screen wont register any touches. I have factory reset and booted into safe mode multiple times but nothing is fixing it. Carrier is sprint and the phone is up to date. Attached is a screenshot from the touch screen test when you type *#0*# in the dial pad. You can see the middle is the issue.

    anyone else experiencing this?
    Thanks.

    s8 screen.jpg
     



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  2. El Presidente

    El Presidente Beware The Milky Pirate!
    VIP Member

    If the issue exists after a factory reset, it's most likely hardware. As it will definitely still be under warranty, your best bet is to give Sprint a call.

    Do you have a screen protector installed?
     
    mbpayne74, Snakeyeskm and Hadron like this.

Samsung Galaxy S8 Plus Forum

The Samsung Galaxy S8 Plus release date was April 2017. Features and Specs include a 6.2" inch screen, 12MP camera, 4/6GB RAM, Exynos 8895 processor, and 3500mAh battery.

April 2017
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