Hi..... I've just attempted to do the update via the moto tools update manager program and during installation my phone shown 'critical error' followed by 'coff' & 'CABE' on screen... the installation then failed and advised me to try again... Have tried three times now, does anyone have any ideas? I'm back at work now and have left the phone at home so I cant supply many details right now.. I've been advised to try a master reset which I will try as soon as i'm home. When I attempt to turn the phone on, it shows the boot loader menu and says 'something Failure' Any help is much appreciated!