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Mint Mobile taking more than 48 hrs to activate sim

Discussion in 'Android Lounge' started by sc2dave1, Apr 7, 2019.

  1. sc2dave1

    sc2dave1 Newbie
    Thread Starter

    I lost my Amp Prime 2 weeks ago. I suspended my acct, then I got new sim. I call to reinstate service and activate new sim because I got a different phone and they're saying that it's gonna take up to 72 hours! to activate sim?!?!?! Why in the heck does it take so damned long for this?

  2. MoodyBlues

    MoodyBlues Compassion is cool!
    VIP Member

    That sucks! I've never heard of it taking so long.

    Have you asked why it's taking that long, and if they can speed it up a little?
    ocnbrze likes this.
  3. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    call mint and ask i guess.......i have no clue otherwise.

    edit: ninja'd!!!!!!
    MoodyBlues likes this.
  4. sc2dave1

    sc2dave1 Newbie
    Thread Starter

    i've called 3 times, complained and all they say is some crap like they're updating their system or there might be some issues with the sim. Issues? It's brand new, never used!
  5. Dannydet

    Dannydet Extreme Android User

    I would switch carriers!
    TexasGonzo likes this.
  6. Unforgiven

    Unforgiven ...eschew obfuscation...

    I've activated 6 or so SIMs with them for various family members and myself and only had a hangup once, and it was with Verizon releasing the phone number. Mint isn't in complete control of the process as they are an MVNO for T-Mobile, so they could be stuck waiting on T-Mo for something, and it is a weekend. :(
    MoodyBlues and ocnbrze like this.
  7. TexasGonzo

    TexasGonzo Newbie

    Yeah... there's no excuse for any carrier to take that long to activate a SIM. If ATT is strong in your area, tell your current carrier 🖕and go to Cricket. They're on ATT towers, and other than being drastically cheaper, the service is exactly the same. No contracts, and no surprise bills, ever. (Ie: $30 plan is $30, period... taxes/fees included).
    I've been with them for about 6 years now, and don't have a single bad thing to say about them (sans their over seas support after hours). One thing is for sure, they can fit and activate a SIM in <5 mins in store, and they're everywhere now. (Hopefully somewhere near you).
    I dont think it took 72 hours to get my first 'bring your own' phone going through Cricket, and that was even after ordering the SIM kit online. The setup kit arrived on day 2, and it took less than 10 mins to have my phone setup and fully functional on their system. ✌
    MoodyBlues, Dannydet and ocnbrze like this.

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