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Support Missing Contact

Discussion in 'Android Devices' started by mhotel, Sep 2, 2013.

  1. mhotel

    mhotel Member
    Thread Starter

    May 19, 2013
    I have a contact which is present in my Mac Address Book (the sync master) and viewable in Google Contacts (online from desktop) but is not visible in my S4 Contacts (which are set to show only one Gmail account -- no phone, no other accounts, etc.) Sync looks OK, but somehow this one will not show up in the phone.

    Any suggestions?



  2. Nick33

    Nick33 Well-Known Member

    Aug 28, 2013
    Mhotel, i do know that google was/is having an issue with their sync services. It was driving me nuts for a while!
    Do you actually see this contact under contacts in google on ur desktop? If yes, try going to settings-accounts (on phone) , then stop google sync for a few minutes. U could always just use the notification icon but this is better. Then go back into the account (on phone) and sync again OR sync contacts individually.
    If that doesnt work, try the same thing, but before resyncing, go onto ur desktop and erase that contact from google, re-enter their information and then sync ur phone again.
    Let me know if that doesn't work. Like i said, i had to figure this out too

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