I should preface with my newbie status. This is my FIRST smart phone, MY FIRST LG, my first android, and my first Virgin Mobile. I had AT&T go phone for years and my last phone was pretty nice. Now I have this Optimus V. I cannot open videos texted to me. I cannot open all the attachments in my gmail. The daily texts I used to receive from news and weather don't appear most of the time. I already returned one brand new Optimus because after one week of using it, it would no longer send out texts. Now I read something about the SD card that came with the phone having things pre loaded on it? I switched it out for a larger one right from the get go. Now what? And the animated gifs that I blue toothed from my old phone are no longer animated. I don't know who to be most disappointed with, Virgin, LG, or myself. Would really appreciate advice. From frustrated and broken hearted and disappointed in Myrtle Beach.