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Support MMS only works with default app (SGS4)

Discussion in 'Android Help' started by Android Question, Jun 4, 2016.

  1. Android Question

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    I can only send/receive MMS (sms works fine) using the default messaging app Samsung includes with the S4. Any of the other apps I've tried will just say failed to download/send message, retry? I've tried plenty of guides that try to fix MMS. Ones that tell you to do a carrier profile reset, update the prl make sure the apn is correct, ect. But most of these guides amuse MMS is not working at all. For me it seems to be an app issue and google doesn't seem to return anything for my specific problem.

    I'm on Ting, which is just re-branded Sprint but I don't think that matters since another phone on my account doesn't have this problem.
     

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  2. kate

    kate Dreaming of Bugdroid.
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    Do you have mobile data enabled both on your phone and in your Ting account for your S4?

    If you're using WiFi some texting apps wont work with MMS, they'll only download MMS with mobile data.
     
  3. g3rain1

    g3rain1 Newbie
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    Yes, I made sure data is on and working and I tried both on and off of WiFi.
     
  4. kate

    kate Dreaming of Bugdroid.
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    Jfalls63 likes this.
  5. g3rain1

    g3rain1 Newbie
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    Yeah, tried that too. No difference. Thanks though.
     
  6. kate

    kate Dreaming of Bugdroid.
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