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Support MMS shrinking issues

Discussion in 'Android Devices' started by BGtheBrain, Aug 18, 2010.

  1. BGtheBrain

    BGtheBrain Newbie
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    Ok, so Im pretty good with researching stuff online to solve a problem, but this has me stumped.

    I have Sprint and the Samsung Moment. When I get pictures from my wife, they get shrunk down to like 23kb and 320 x 240.

    I used handcent and I tried removing that and going to the default messaging and it still does it.

    I used to have a BB Tour with Sprint and it didnt shrink the pics.

    Im running Radioactive Froyo 1.8.6 btw
     

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  2. Cubanjinx

    Cubanjinx Well-Known Member
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    It didn't do it on the tour cuz of the picture resolution
     
  3. kbrn

    kbrn Android Enthusiast
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    It is Sprint's Picture Service whats causing your mms pictures send and receive smaller,
    if you sign up for an acct. online
    Here: https://pictures.sprintpcs.com
    You can manage your pics and messages (MMS) and also when you save the Pictures from your msgs to your Picture Folders you can save the high reolution or Original resolution pictures to your computer.
     
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  4. kbrn

    kbrn Android Enthusiast
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    Or better yet Have your contacts sending you pictures to your gmail (that's what I do)
     
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  5. BGtheBrain

    BGtheBrain Newbie
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    I stared having pics sent to my gmail.
    I had no idea you could log into sprint like that. Thanks
     
  6. edvan

    edvan Member
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    aww that's cool.. I had no idea either.

    I have not been able to get any mms since I flashed the Radioactive 1.8.7 about a month ago.

    Can pics be sent automatic to gmail? or do you have tell people to send pics there?
     
  7. kbrn

    kbrn Android Enthusiast
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    Ask them to add your email address (gmail) to your contact information and whenever they send you a pic they can use your gmail address and you should get them in a min. or two if you have automatic sync data gmail will let you know
     
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  8. BGtheBrain

    BGtheBrain Newbie
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    I tried to get them to do this and the rep told me it is not possible to do this. Have you done this yourself? If so what is the exact phrase I should tell them so they can get it done?
     
  9. kbrn

    kbrn Android Enthusiast
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    Ok... Let's say it this way.
    My mom has my phone# on her cellphone She has me on her contact list,
    by example like this:
    Kbrn
    Mobile#
    (123)456-7890
    Home#
    (123)456-7890
    email Address
    myemail@gmail.com_

    If she took some pictures and want to send them my way
    She'll go to her pictures choose the one she wants to send then add my contact name And scroll to my email address and voila!!
    You then should receive a notification as soon as your picture gets there!

    good luck!

    p.s. Yes I have my contacts to send me pictures to my gmail add.
     
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  10. BGtheBrain

    BGtheBrain Newbie
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    Got ya, thats what Im up to now. Im just frustrated that on my crappy BB Tour I could get full images, I get a bigger screen and the images shrink unless I get them sent to my email.
    Oh well, life will go on. Thanks again
     
  11. kbrn

    kbrn Android Enthusiast
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    It shouldn't be much trouble and the best part of it is that you can store those pics in your gmail mailbox with endless storage capacity vs. your MMS capacity.
    I made a custom folder in gmail and i move the pics from my inbox that I wanna keep to that folder.

    Glad I could help.
     
  12. ovrrdrive

    ovrrdrive Android Expert
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    Are you sure the problem is on your end with receiving them or is it on your wife's end sending them?
     
  13. BGtheBrain

    BGtheBrain Newbie
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    Yeah, I had a BB Tour and received 100's of pics no problem from her. If she texts the same pic to my phone (Moment) and my dads phone (Tour) mine gets shrunk and his doesnt.
     
  14. squiddy20

    squiddy20 Member
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    I noticed this same problem when switching from the original LG Rumor to the Moment. On the Rumor, if i got a pic message, and emailed it to myself on another email account, the pic would be original size from the sender. But now when i do the same from my Moment, the max size I've seen is the 320x240 as specified by the OP. Kinda ridiculous. But thanks to kbrn for the suggestions!
     

Samsung Moment

The Samsung Moment was one of the first Android Phones with a slideout keyboard.

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