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Support MMS stopped working

Discussion in 'Android Devices' started by lanceg, Sep 6, 2011.

  1. lanceg

    lanceg Well-Known Member
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    My wife's optimus is completely stock non rooted. It somehow lost the ability to send MMS messages. It tries to send but then fails and says "Delivery failed: Unsupported Format" or something.

    A reboot usually fixes it, but it nbreaks again after a few MMS's are sent. Any idea's?
     

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  2. Petrah

    Petrah Psychotic Female
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    The exact same thing happened with my Intercept (my kids use it).

    Call Virgin Mobile customer service and have them walk you through the steps of resetting the MSID.

    Hopefully this will help you as well. :)
     
  3. MacFett

    MacFett Android Expert
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    Could it be something in your area since this is affecting this phone and your triumph?
     
  4. Petrah

    Petrah Psychotic Female
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    That happens on both of the OP's phones? That changes things... I would have to agree that it may be something going on in the service area.
     
  5. MacFett

    MacFett Android Expert
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  6. Petrah

    Petrah Psychotic Female
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    It feels like there's some missing information somewhere between the two posts.
     
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