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MMS Transaction Failed

Discussion in 'Android Lounge' started by susangrillo, Apr 14, 2013.

  1. susangrillo

    susangrillo Lurker
    Thread Starter

    Sprint Samsung Epic 4G (besides having issues receiving emails which has been an ongoing issue) has now stopped opening pictures that are texted to me. I receive the following error: mms transaction is failed. I do not see an error number - just these words flash across the top of the phone when I try to download the photo. When I try again, I eventually get a message that download failed. I looked at similar topics on forums - tried going into Settings/Applications to clear data or cache but these items were greyed out. Any ideas would be appreciated.

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  2. gtbarry

    gtbarry Android Expert

    Just guessing, but the first thing I would do is call my provider and check the APN settings. That is the only thing I can think of that would effect both your mail and MMS.

    On your own you can:
    - Settings
    - More
    - Mobile Networks
    - Access Point Names
    - Settings
    - Reset to Defaults

    But you pay enough for your plan, make them do a little work.

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