MMS Video Not Working

[waxings]

When others send me a MMS video the video does not play. It shows up as a still image with no audio. I tried taking a existing vidio that I took from the phone and sent it to myself. It did the same thing? When I go to save the MMS it says there is a .jpg file and a .qcp (audio) file?

Does anyone know what is going on any why I cant view MMS videos?
I am using Handset SMS. When I go to the MMS program that came installed it is doing the same thing?

Thanks

 

[Solidis]

Hey i had the same problem. Go into Android and D/L CHOMPSMS that will clear it right up. I had the same problem but scence i downloaded CHOMPSMS. I was aple to view all my MMS VIDEO AND PICTURE MESSAGES!! Hope this helps..​

 

[waxings]

Hey i had the same problem. Go into Android and D/L CHOMPSMS that will clear it right up. I had the same problem but scence i downloaded CHOMPSMS. I was aple to view all my MMS VIDEO AND PICTURE MESSAGES!! Hope this helps..​

Are we the only ones that are have this problem? Is it a phone problem? Do I need to return it or take it back to Verizon?

 

[waxings]

Hey i had the same problem. Go into Android and D/L CHOMPSMS that will clear it right up. I had the same problem but scence i downloaded CHOMPSMS. I was aple to view all my MMS VIDEO AND PICTURE MESSAGES!! Hope this helps..​

I just checked the info on CHOPMSMS and it says that it does not do Pictures and Video?