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Mobile data connectivity issues

Discussion in 'Android Devices' started by riteg, Oct 31, 2014.

  1. riteg

    riteg Lurker
    Thread Starter

    I need help! I have had my S5 for the past few months and all was good. Then about 4 weeks ago all of my mobile data stopped working. I get no email, internet or Facebook unless I am connected to a wireless connection.
    I have been through all of the Spint & Samsung tutorials and trouble shooting guides, and nothing has worked. Does anyone have any suggestions? I am ready to get rid of the phone!
    Thank you!!!!
     



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  2. philayl

    philayl Android Expert

    Hi, it's possible something has altered your App settings, I suggest you go to the Sprint website and get the APN settings and check them against the ones on your phone. Phil
     
  3. Double check you netywork settings. More Networks/Mobile Networks

    Make sure your mobile data is check marked and I always use my connections optimizer too. For some reason these have both been uinchecked for no reason on my phone before?

    Bear
     
  4. LDrifta

    LDrifta No Stranger 2 Danger

    also check setting/about device/status and see what it says for mobile network state:

    if it does not say connected, then what philayl said could be correct, something to do with apn etc.. not a hard fix but not something the average user is aware of :D
     

Samsung Galaxy S5 Forum

The Samsung Galaxy S5 release date was April 2014. Features and Specs include a 5.1" inch screen, 16MP camera, 2GB RAM, Snapdragon 801 processor, and 2800mAh battery.

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