Fellow Rezound users! After many phone 1 hour+ calls, exchanging phones, sim cards, drives to VZW stores and waiting. HTC finally seemed to take a look at the problem and confirmed it to be a software issue regarding the mobile hotspot. Got a call from an HTC rep yesterday and said they are fixing the issue. However, there is no lead time on how long we'll have to wait for the update. Good/bad news, take it however you want it. Just letting everyone know that a fix is coming hopefully soon.