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Support mobile network won't turn on

Discussion in 'Android Devices' started by axel_2078, May 3, 2010.

  1. axel_2078

    axel_2078 Well-Known Member
    Thread Starter
    113

    Feb 26, 2010
    568
    102
    113
    Male
    Systems Administrator
    Fairview Heights, IL
    For the past 30 minutes, my Incredible has had zero bars...no 3G and no 1X. I tried to open the web browser and it said no data service could be found and that I needed to enable wifi or the mobile network. I checked the settings for the mobile network and it says "turning on" and it's greyed out. What's going on here? I've already tried turning it off/on again 3 times now.
     

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  2. Shotgunx1x

    Shotgunx1x Well-Known Member
    38

    May 2, 2010
    145
    16
    38
    Male
    Tucson, AZ
    Did you try soft resetting your phone? Other than that it sounds like a Verizon issue.
     
  3. CatsTide

    CatsTide Well-Known Member
    93

    Oct 29, 2009
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    93
    +1
     
  4. axel_2078

    axel_2078 Well-Known Member
    Thread Starter
    113

    Feb 26, 2010
    568
    102
    113
    Male
    Systems Administrator
    Fairview Heights, IL
    What's a soft reset? I already powered it off and on 3 times.

    Edit: Now it's displaying 3G again, but with zero bars of strength (I've never gotten more than 1 bar). Maybe it was something on VZW's end. But, so I'll know for future reference, what is meant by a soft reset?
     
  5. Shotgunx1x

    Shotgunx1x Well-Known Member
    38

    May 2, 2010
    145
    16
    38
    Male
    Tucson, AZ
    A soft reset is powering down the phone and and back up, which sounds like what you have done. I feel that it could be a Verizon issue, try calling them.
     
  6. canito

    canito Member
    5

    Feb 24, 2010
    7
    0
    5
    San Jose, CA
    Try *228 send it will restart your phone. I had the same problem,now is working fine
     
  7. axel_2078

    axel_2078 Well-Known Member
    Thread Starter
    113

    Feb 26, 2010
    568
    102
    113
    Male
    Systems Administrator
    Fairview Heights, IL
    Unfortunately I can't because every time I dial it, the call drops after a couple seconds. I have to use wifi just to get a data connection.
     

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