Anyone had a defective handset with them? I called to try and get a replacment but as it was longer than 14 days (16 days in total) since the contract started they will not replace the phone and have advised me to contact HTC. I have done this and now have to send it for repair which means an estimated 7 working days without a phone!!!! Don't all UK consumers have the right to a replacement product within 28 days of purchase (if it's not fit for purpose). I am now going to have a repaired handset less than 3 weeks after buying it brand new.