mobile services manager/advertising apps

how do you know it is msm that is suggesting new apps? i do not think this is a function of the system app. and it should not be using large amounts of data....over time maybe, but not on a daily basis.

 

This is most likely a rogue application causing adverts.
Check out your recently installed apps and Uninstall as needed.

 

Depending on your Android version, you should be able to either long-press or swipe a notification sideways to get a settings option for that particular notification. Tapping that settings option should open a list of notification settings and show the name of the app that sends these notifications. You can then either uninstall that app if it's unneeded, or if you are not sure ask here whether you should delete it.

 

if it keeps happening, maybe you should check out the previous apps you installed. maybe one of the is creating the issue......sounds like it is some kind of adware to me. i would put the phone in safe mode and see if it still happens. if it does not then it is a 3rd party app causing the issue. i would check your most recent apps and work your way backward un-installing them one by one. i would delete cache and data for the app 1st before un-installing them. apps sometimes will leave behind it's data and cache when you un-install them. adware can live in the app's data and sometimes even in it's cache.....so always delete them first before you do the app.

 

If it's a system app, you should not be able to uninstall it (the uninstall option should be grayed out). If you are able to uninstall it, the app might be pretending to be the Mobile Services Manager. Of course, some apps bundled with phones out-of-box are uninstallable, but I don't know what the case is with the legit MSM app.

 

First, try blocking notifications for the suspect app.

Pull down your notification screen, and long press the pestilence.
Then gently, slowly, move your touching finger to the left or right.

A pinwheel should appear, that will take you directly to the notification settings of the offending app.

If this fails, then decide if this app is really anything you need or want (regardless if it is a system app).
You should be able to do something, such as 'uninstall all updates', and/or eliminate permissions.

Personally, I have seen system apps that eventually received updates that put ads into apps that did not have ads before.

So your experience, as described, is not unheard of.

If uninstalling all updates and denying permissions DOES work, then you must be vigilant to not allow the app to ever be updated again, or the problem will begin again.

This means that if you use Google Play Store, you must have the 'auto-update' setting OFF.

The same for any other app store you may be using.

If you uninstall all updates and the problem is NOT solved, then two things...
1. it is probably not that app doing it
2. you need to find out what app is doing it

Do the notifications pop up when you are using the device?

If so, immediately check
Settings
Developers options
Running apps

and see what is running.

Another method is to use an app such as No Root Firewall, which has a log that tells you what apps connect to the internet and when.

If No Root is running, and you get a notification, check the log.

Then you can use the Apps section of No Root to block internet access for the app.

You may find that the features provided with No Root are useful with other apps, as well.
It is a very useful tool.

Try these things first and then get back with us with the results.

 

Thanks for these posts. This just happened to me. Got a push notification for an app called Chime -- never heard of it, never installed it. The notification said Mobile Services at the top. Did a long press, which opened a Custom Notifications settings mini page, with a gear wheel on top; that took me to detailed notification settings for Mobile Services; one of the types was App Recommendations; I turned that off. Hope that does the trick.