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Support Modem crash is repeating everyday

Discussion in 'Android Help' started by Android Question, Feb 17, 2016.

  1. Android Question

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    guys, I need your help !

    my Phone ( Samsung A7 SM-A700FD, Andriod 5.0.2)
    is crashing everyday now, giving me black screen with the following:

    :: Ramdump Case :: [0xfc]
    Subsystem Crashed: MODEM!

    pm8841_rev :0x0

    Wait...
    Done!

    Modem Crash
    UPLOAD MODE

    so what seems to be the problem, how can I fix it, as I depend on my mobile for most of my work.

    Thks
     

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  2. Slug

    Slug Check six!
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    Try a factory data reset?

    1. Power off.
    2. Hold HOME+VOL_UP+POWER until you enter the recovery menu.
    3. Select Factory data reset from the menu
     
    scary alien likes this.
  3. nayr

    nayr Lurker
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    Even if you do factory data reset its keep on coming back..after a day or two..

    Sorry for bugging in i just have the same problem and i dont know what to do..
     
  4. El Presidente

    El Presidente Beware The Milky Pirate!
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    You could try reflashing the firmware with odin, but if an issue persists after a factory reset, it's most likely a hardware problem.

    Are you still in warranty?
     
  5. Andanlikry1977

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    Same here... anybody knows the solution? please help
     

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