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Modem crash is repeating everyday

Discussion in 'Android Help' started by Android Question, Feb 17, 2016.

  1. Android Question

    Thread Starter

    guys, I need your help !

    my Phone ( Samsung A7 SM-A700FD, Andriod 5.0.2)
    is crashing everyday now, giving me black screen with the following:

    :: Ramdump Case :: [0xfc]
    Subsystem Crashed: MODEM!

    pm8841_rev :0x0


    Modem Crash

    so what seems to be the problem, how can I fix it, as I depend on my mobile for most of my work.


  2. Slug

    Slug Check six!
    VIP Member

    Try a factory data reset?

    1. Power off.
    2. Hold HOME+VOL_UP+POWER until you enter the recovery menu.
    3. Select Factory data reset from the menu
    scary alien likes this.
  3. nayr

    nayr Lurker

    Even if you do factory data reset its keep on coming back..after a day or two..

    Sorry for bugging in i just have the same problem and i dont know what to do..
  4. El Presidente

    El Presidente Beware The Milky Pirate!
    VIP Member

    You could try reflashing the firmware with odin, but if an issue persists after a factory reset, it's most likely a hardware problem.

    Are you still in warranty?

  5. Same here... anybody knows the solution? please help

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