I have researched this enough on here to have found several solutions that didn't help me. I have tried switching out of USB debug mode. I have tried shutting down the phone and removing the battery/SD card and powering back up. I tried using USBDview to remove old drivers (it doesn't remove them when I tell it to) Here is what happens. I plug in, the laptop dings that it found the phone, but there is no drive letter. I go into disk manager and it shows that disk 1 is a removable drive with 969 MB of unallocated space and that it is online. I try right clicking on it and selecting "change drive letter and paths" and I get a message that says "The operation failed to complete because the Disk Management console view is not up-to-date. Refresh the view by using the refresh task. If the problem persists close the Disk Management console, then restart Disk Management or rstart the computer." I tried those, no change. Tried going into the New Simple Volume Wizard and assigning F to the drive, then selecting "Do not format this volume" It says I successfully completed the new volume wizard. Then it says, "The server threw an exception." and the drive letter is not assigned. My computer is obviously seeing the phone but doesn't have the means to read it. This sounds to me like a driver problem but I don't know how to uninstall the driver and USBDview is worhless in that regard. Please help. I need to get pics off my phone. Thanks in advance.