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Moto e5 camera app auto-crops my face

Discussion in 'Android Devices' started by raywood, Mar 5, 2021.

  1. raywood

    raywood Lurker
    Thread Starter

    My e5 has decided to start cropping photos in which my face appears. It's drawing orange rectangles around my face, and that's all it saves in the photo.

    Any idea why it's doing this? I tried Motorola/Lenovo support. They had no idea.

    [​IMG]
    Example (can't seem to get image to appear here):
    https://imgur.com/bQJVIxO
     


    #1 raywood, Mar 5, 2021

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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    try clearing cache and data for the camera app. also have you looked into your camera's setting? i do not have your phone so i'm not familiar with your camera app.
     
    #2 ocnbrze, Mar 6, 2021
    Dannydet likes this.
  3. Dannydet

    Dannydet Extreme Android User

    You may have it on selfie mode.
    Check your camera settings
     
    #3 Dannydet, Mar 6, 2021
    ocnbrze likes this.
  4. raywood

    raywood Lurker
    Thread Starter

    With help from tech support, this problem was resolved. I think a reset did it.
     
    #4 raywood, Apr 18, 2021
    Dannydet likes this.

moto e5 Forum

The moto e5 release date was May 2018. Features and Specs include a 13MP camera, 2GB RAM, Snapdragon 425 processor, 4000mAh battery, and 5.7" inch screen.

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