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MOTO G camera problem

Discussion in 'Android Help' started by Drhook69, Feb 5, 2016.

  1. Drhook69

    Drhook69 Lurker
    Thread Starter

    For some bizarre reason the stock camera app on my Moto G is stuck in video mode.

    - force stopping the app makes no difference
    - turning the app on and off makes no difference.
    - deleting the cache makes no difference
    - deleting the data makes no difference
    - disabling and then enabling the app makes no difference
    - and obviously turning the phone on and off makes no difference.
    - long pushes on the video icon do nothing but turn it on
    - dragging the options across from the left gives me no answer either - if I select Camera there it still leaves the video icon on the screen

    I have no other camera apps installed, nor any other applications running. I am running 5.1 if that is any help, and the phone is not rooted. I was actually taking a photo at the time (which did the camera did actually take) when this happened.

    This is driving me crazy and I really do not want to re-set the whole phone; anyone with any suggestions will be revered for ever.

    Thanks in advance for any help !

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