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Moto G keeps resetting.

Discussion in 'Android Devices' started by Robert Fletcher, Mar 16, 2022.

  1. Robert Fletcher

    Thread Starter

    I have a Moto G (50) that does all I want it to except this device keeps resetting parts of the system. The NFC will sometimes turn off very embarrassing at the checkout. Yesterday the messenger stopped sending out notifications. The sound had shifted to a non-existant one (73).
    Is this a fault of the device or Android 11? If it's the former I will look at a medium priced reliable phone.

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  2. puppykickr

    puppykickr Android Expert

    What have you tried doing to remedy the situation already?

    Have you rebooted the device?

    Have you reset (last resort, make a backup first) the device?

    Have you overfilled the device?
    How much empty memory is left?

    Did the problem recently start, or has it always existed?
    Dannydet and ocnbrze like this.
  3. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    just wanted to add that you should expect more of this to happen. your phone came out in 2017. phones are design to last 3-4 years by design. your phone is way past that. it might be time to start thinking about getting a new phone.
    puppykickr likes this.
  4. Robert Fletcher

    Thread Starter

    Thanks for the replies I have worked it out it is to do with the Smart Updates I have turned it off. I don't like this feature as it puts the phone in a state it was not as before. eg. Turing the NFC back on whilst standing at the checkout can be frustrating and embarrassing. Sounds missing can be a problem.
    ocnbrze and puppykickr like this.
  5. Robert Fletcher

    Thread Starter

    Only bought it from a dealer about 5 months ago. My previous phone was Huawei P9 fantastic but it had to go as it would not run the Banking APP. Mid-priced phones where do we look?
  6. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    does not matter. this phone has been sitting somewhere since 2017. it was not made 5 months ago. so everything has aged since it was made.

    as far as new phones go i would check out the reviews over at https://www.cnet.com/tech/mobile/best-phone-to-buy/. i trust their reviews.


    also this is a good handy tool to compare phones:
  7. puppykickr

    puppykickr Android Expert

    I also hate auto updates, have a Motorola, and the same issue.

    After much grief and aggrevation, I stumbled quite blindly onto a sort of solution.

    I have a certain cleaning app, quite possibly the only trustworthy one, that can be set to automatically clean the device once a day.

    After I allowed the auto cleaning to occur, the automatic restarts stopped!

    My guess is that although the auto update is turned off, the junk still gets downloaded and will pester either you or the system itself until it gets installed.

    These things are installed automatically during restarts, so there it is.

    So what I figure is happening now is that the cleaner is deleting the update data soon enough after it comes in that my device has suffered only one or two restarts in the last few weeks- whereas it was happening multiple times a day before.

    Try it and see if it helps you as well as it did me.


    Now, @ocnbrze has a valid point about the age of the device.

    This app may help, but the fact remains that you will need a newer device shortly.

    You very well may have the same issue when the updates come through on a new device, especially if you turn off the auto-updates like I do.

    So, even if you replace the device, I would still put this app on the new one and let it do its thing.

    When you read the description, you will see why I say that it may be the only trustworthy cleaner around.

    Also, if you don't know, F-Droid is the most secure appstore around- so don't be put off that the link is from a third party appstore.

Motorola Moto G (5) Forum

The Motorola Moto G (5) release date was March 2017. Features and Specs include a 5.0" inch screen, 13MP camera, 2/3GB RAM, Snapdragon 430 processor, and 2800mAh battery.

March 2017
Release Date

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