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General Moto G3: IMEI Problems

Discussion in 'Android Devices' started by KapitanPronin, Mar 2, 2016.

  1. KapitanPronin

    KapitanPronin Lurker
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    Mar 2, 2016
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    Good evening, fellow Motorola users!

    I bought my new Moto G3 (GSM) last week as a replacement for my old Nokia cell (it still has number keys, wooo) and with it it is time to switch my mobile carrier.

    For my Nokia, I was using AT&Ts Go Phone prepaid plan because the phone didn't have any data functions anyway and I don't call/write MMS that much.

    Anyway, checking out all the available carriers here I noticed a problem with my IMEI. AT&T and Verizon ask for an IMEI confirmation, which I did, however, Verizon just says my device is not supported while AT&T tells me my phone works with their network, but they can't link it to a device.

    Checking IMEIdata.net tells me that AT&T doesn't recognise my IMEI, but for Verizon it is "clean". For T-Mobile and Sprint is is just "unknown" at IMEIdata, but I was able to get into the checkout session for T-Mobile cuz i didn't have to enter the IMEI.

    My old AT&T GoPhone sim as well as my German SIM-Card (hooked up to T-Mobiles network) work absolutely flawless.

    So what do you think is wrong here? Maybe some guy bought a cheap chinese phone copy associated with my IMEI and registered it?

    Thank you for your time!

    Best regards,

    Kapitan
     

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  2. acejavelin

    acejavelin Android Expert
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    Jun 4, 2012
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    First, your probably worrying about this too much. The Moto G 2015 is a GSM phone and is incompatible with Verizon and Sprint and other CDMA based carriers in the US, so forget those.

    AT&T and T-Mobile use the IMEI for basically 2 things, to make sure the device isn't stolen and to know it's capabilities (there are other things, but these are the major ones). Just put your SIM in your Moto G and it should be good to go, if you want to add data or LTE to your account go into an AT&T store or call customer service, even if a IMEI is unknown, they put a dummy one in the system to give you those capabilities (used to due it to get LTE on the Nexus 4 all the time since it's IMEI capability showed 3G only).

    Oh, and an old trick to get around the IMEI requirement when ordering online... Enter fifteen 9's for the IMEI. :)
     
    #2 acejavelin, Mar 3, 2016
    Last edited: Mar 3, 2016

Motorola Moto G (3rd Gen)

The third generation Moto G was announced in India in July of 2015 (it became available for purchase that same day). The Moto G 3rd Gen features a 5.0-inch LCD display, Snapdragon 410 processor, 16GB storage, 2GB RAM, 13MP rear/5 MP front facing cameras, 2,470 mAh battery, and is IPX7 certified against water/dust.

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