My Moto G4 keeps saying I have voice mail when I do not. This is irritating to say the least as I might ignore a real and important one. Any ideas?

Harry

 

Have I done something wrong? No one is replying to my question.

Harry

 

Thanks Kate and Today, I have cleared the Cache, there was no voicemail app but there was also no message when I switched on again so we shall see if one returns. If not, fantastic. I am pretty sure the sim was new (giff gaff) but I have messed around with sims and various phones (I keep spare phones in two vehicles and also a tracker in one of them) so I can not be sure. I will try looking at the storage on the sim if this fails. Thanks again,

Harry

 

Well, the voicemail flag came back this morning. So now, how do I clear the storage on the SIM card?

Why am I described as a "lurker" I have not lurked in years.

Harry

 

It gets worse! I left myself a message on voicemail (as advised) using my wife's phone. Then, when I dialled 901 to hear it on my phone there was nothing there; weird! I tried it again but still no message. I went hunting and found SIM toolkit but that showed me nothing helpful.

So; how do I disable then enable voicemail?

Now I am a newbie. I prefer that to lurker.

Harry

 

Thanks Kate, Just to be sure, I tried leaving myself another message (longer this time) this morning with the same result. I'll see what the GiffGaff forum has to say on the subject. Thanks again.

Harry

 

Thanks Kate and all, Seems GiffGaff have a different voicemail number from O2 with whom I had the phone originally, it seems (I had forgotten that). That number is 443 not 901 as it is with O2. My two messages came up fine on that number but it remains to be seen if I get the other (nuisance) notification still. If it does then I shall enquire of O2, I'll keep you posted as to the eventual solution. Thanks again.

Harry