Moto G5 doesn't get service back after losing service

I'm not really sure how to explain this but my phone Moto G5 plus on H2O wireless doesn't get service back. For instance the building I work in gets no reception and normally I get reception back upon leaving the building. Within the past week my phone remains in "no service" state after leaving areas of no reception. Also while in my office where I normally have no reception after a little while my phone will report that it has no sim card. It will remain like that until I go back into an area with service and the reboot the phone. I already contacted H20 support chat and the guy claimed he did something to my service and that this should not happen anymore however it did nothing to fix it.

 

How do I do that?

just did a little research PRL doesn't really apply to GSM andI'm not sure what profile is