In the event that something goes extremely wrong your phone and you need to factory reset the device and delete all apps and user data, you can do so from recovery mode. To access recovery mode, you will need to do the following:
- Power down the device,
- Press and hold the Volume Down (-) button and Power button down at the same time until the phone turns back on.
- From the "Boot Mode Selection Menu" screen, use the Volume Down (-) button to scroll to RECOVER MODE then press the Power button to select and restart the device into Recovery mode.
- The screen will now display an Android robot with a red exclamation mark coming out of its open stomach.
- While holding down the Power button, quickly press and release the Volume Up key, then release the Power button.
- Use the volume keys to scroll down to Wipe data/factory reset and press the Power button to select.
- Scroll down to Yes - erase all user data and press the Power button to select it (this will perform a full factory reset)
- The phone will then reboot into the initial Setup Wizard just like it came out of the box.
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