Moto g5 plus won't connect to WiFi at Barnes & Noble

[BearFL]

My new Moto G5 plus connects to WiFi wherever I Go. For some reason the only place it won't connect it is when I go to Barnes & Noble. However, my Lenovo tablet connects there with no problem.
Does anyone have any idea what the problem may be?

 

[Dannydet]

Does it ask to login somehow?
Check with the people at the store.

 

[mikedt]

Could be it's acting fluky, and store needs to reboot their WiFi access point possibly?

 

[BearFL]

No, here's what happens when I do connect with my tablet. Much like Dunkin Donuts, when I go to a site I want to visit it instead takes me to a company website where I simply have to agree and connect.
I can't remember if like some other public WiFi sites, if I immediately get a notification when I enter the shop that shows me that I can connect to WiFi by double-clicking on the notification.

Once again no problem at all at this location with my tablet but a constant problem with my phone.
I simply cannot connect to their WiFi with my phone.

 

[BearFL]

Could be it's acting fluky, and store needs to reboot their WiFi access point possibly?

I see your point Mike but, once again, why is this connection problem only occurring on my Moto but never on my tablet?

 

[mikedt]

I see your point Mike but, once again, why is this connection problem only occurring on my Moto but never on my tablet?

I had to get them to reboot their WiFi in a Hong Kong hotel once. Macbook would connect to their WiFi but not a Samsung phone. I think what it is sometimes WiFi routers run out, or get confused about allocating devices IP addresses from their DHCP pools. Especially in something like a hotel or a store, where there's likely people connecting and disconnecting devices all the time.