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Support moto symbol frozen on screen

Discussion in 'Android Devices' started by soccplayer07, Oct 1, 2010.

  1. soccplayer07

    soccplayer07 Member
    Thread Starter
    15

    Oct 1, 2010
    16
    0
    15
    Hello all. i just picked up my first X tonight. I got home and an update notification popped up to update my phone. I said yes. Now i can get the phone to get off a black screen w/ a while moto symbol. I have done a battery pull too. no luck. What's the deal???? Thanks.
     

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  2. buxleyp

    buxleyp Well-Known Member
    18

    Jul 31, 2010
    78
    11
    18
    VA
    1. pull battery, wait five minutes, then start
    2. pull battery, put phone in fridge for 5 minutes (not kidding), then start
    3. pull battery, start phone, then pull immediately before SD card mounted

    When I had issues after the 2.2 update, #1 worked consistently for me. I've seen #2 and #3 on other forums.

    Once you get your phone booted, do a factory reset.
     

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