Hi. I have just had the WORST customer service experience EVER with Motorola. It started early last week, and is continuing through today. Suffices to say, the automated system is useless, the customer service reps are all in Argentina, and no one hears what you say. They only hear what they have been trained to hear, and can not think outside of their little scripts at all. If I hear " I really do apologize for the inconvenience, can you hold while I look that up" one more time, my head is going to explode.... Does anyone have an email address for someone in Motorola Corporate that deals with the Consumer Electronics portion of the business? Preferably someone with a title of VP or such? I'd like to have a nice conversation with them. Thanks!