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Tips Motorola Providing Touchdown Licenses To DROID X Owners With Exchange Issues

Discussion in 'Android Devices' started by majorcovert, Aug 10, 2010.

  1. majorcovert

    majorcovert Well-Known Member
    Thread Starter
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    Feb 11, 2010
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    Mebane NC

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    millahh, 2horses and shiki like this.
  2. swagner53

    swagner53 Well-Known Member
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    Too bad I missed my chance. Touchdown works great and is one of very few smartphone apps I have found on any platform that syncs all folders. The second I had an issue connecting to my exchange server I just bought this and have not been sorry.
     
  3. majorcovert

    majorcovert Well-Known Member
    Thread Starter
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    Feb 11, 2010
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    I'm in the same boat as you. I purchased it not long after trying it out. Not getting any corporate calendar or e-mail notifications was killing me. Hopefully, this will help out some people that are still having issues that didn't want to spend the money on something that will be obsoleted in the next update.
     
  4. Vihzel

    Vihzel Destroying Balls Everyday
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    Apr 8, 2010
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    Manhattan, NY
    Awesome that Motorola is doing this! It seems like they really care about their customers.
     
  5. thenew3

    thenew3 Well-Known Member
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    Apr 12, 2010
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    I sent them an email and within 30 minutes they had emailed me a touchdown license key. great work! now if only they can get 2.2 out that quickly :)
     
  6. SgtBaxter

    SgtBaxter Well-Known Member
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    I emailed them too, this is pretty awesome because I was wishy washy about buying Touchdown.

    I wish Google would by them and incorporate it into Android, because the stock implementation of Exchange in Android is pretty poor, but then it's poor on any mobile device except windows mobile phones... but they suck at everything else!
     
  7. dookie1

    dookie1 Well-Known Member
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    Jun 25, 2010
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    screw them for not making it retroactive...

    took me all of 24hrs to realize the stock exchange app was sorry as hell. plunked down my cash for TD, and now they give it away...
     
  8. SgtBaxter

    SgtBaxter Well-Known Member
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    Exchange support in any mobile OS except WinMo is crap in general.
     
  9. Eloquence

    Eloquence Well-Known Member
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    Baltimore, MD
    Pretty happy that I read about it! I didn't even know about Touchdown until I saw it on these sites. I just figured I'd wait until the fix in 2.2, but now I'll grab my code and get Touchdown today! Woohoo!!

    Sidenote* too bad the key is not transferable between devices.... :(

    -Elo
     
  10. Wolfedude88

    Wolfedude88 Well-Known Member
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    Jan 3, 2010
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    Jr. I.T. Support Tech @ Amazon
    Plainfield, Indiana
    I really never had any problems, but can't hurt to get it for free.
     
  11. chrlswltrs

    chrlswltrs Well-Known Member
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    Nov 12, 2009
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    What about when we get Froyo. If you transfer the app to the SD then put the SD in your new device wouldn't everything still be unlocked?
     
  12. ndfan4u

    ndfan4u Well-Known Member
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    Jun 13, 2010
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    How long does it take to get the license once you submit the email?? Days? Weeks??
     
  13. chrlswltrs

    chrlswltrs Well-Known Member
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    Got mine less than 24 hours later. Requested it sometime around noon, had the license key in my email the next morning when I woke up.
     
  14. mhrc4

    mhrc4 Well-Known Member
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    Jul 29, 2010
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    I emailed them last Friday, still nothing today...
     
  15. Zummie

    Zummie New Member
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    Jul 5, 2010
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    I did it last week and got my code back in 48 to 72 hours.
     
  16. sund0wn

    sund0wn Well-Known Member
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    Aug 10, 2010
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    I work in an office. It has a window, but it isn't
    In a house, near some mountains.
    give it til tomorrow or wednesday. it takes 2 to 3 business days. they need to verify the account info and the issues.
     
  17. SgtBaxter

    SgtBaxter Well-Known Member
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    The license is supposedly tied to your specific phone, so it should work fine with Froyo.
     
  18. 2horses

    2horses Well-Known Member
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    May 11, 2010
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    I just emailed them with my info, hope I get a license. Thanks to majorcovert for posting the link!
     
  19. jwbeeler

    jwbeeler Well-Known Member
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    Dec 10, 2009
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    Does anyone get updates when the folders (filters) receive email? Does Touchdown work in that situation as well?
     
  20. dimitri407

    dimitri407 Well-Known Member
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    Jul 21, 2010
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    IT
    Orlando, Fl
    I emailed them last week and still haven't heard from them.
     
  21. 2horses

    2horses Well-Known Member
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    May 11, 2010
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    Did you get a reply email with an incident number? I did almost immediately.
     
  22. jwbeeler

    jwbeeler Well-Known Member
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    Dec 10, 2009
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    Same here.
     
  23. Gareee

    Gareee Well-Known Member
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    Jul 18, 2010
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    WNC
    Got my incident emails back last week.. no licenses yet though.

    EDIT: Got mine later today.
     
  24. chenry888

    chenry888 Well-Known Member
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    Jul 1, 2010
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    can Touchdown Exchange handle more than one email account?

    Like TWO Exchange emails? If so, how?
     
  25. appleboy

    appleboy Active Member
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    Aug 11, 2010
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    California
    Yes you can. But only one account will be active at anytime (pushing or polling). To create new profile, please click Menu/More/Profiles on the main screen, and add a new profile. Long press on any profile to see options such as moving its data to SD card etc. Once you create a new profile, a new button in the home screen (looks like a filing cabinet) will let you quickly switch profiles.

    -Taken from the dev's FAQ page www.nitrodesk.com
     
    chenry888 likes this.

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