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Move Images and Documents to Computer

Discussion in 'Android Lounge' started by MNH, Oct 17, 2021.

  1. MNH

    MNH Newbie
    Thread Starter

    I have 1.34 GBs of images that I would like to move off of my Samsung S10e cellphone and into my laptop computer. My interaction with Samsung technical support didn't help me. My call was put on hold for 10 minutes as the support person searched for an answer. My call was disconnected and he hasn't called me back. I gave him my cellphone number.
    I moved the 4 photo albums out of the Samsung Secure Folder. The only option available to me under the 3 vertical dots (More) is Move to Secure Folder. The support person asked me if I had a Samsung laptop. Is there such a thing? What difference does that make? He didn't even ask me what operating system I'm using. Then he asks me to install Samsung Smart Switch on my cellphone. Done! Then he asks me to install the same on my laptop. Only the mobile version is available at Google Play. He asked me to try to install it. Failed!
    All I want to do is move all of my pictures and documents from the Samsung Secure Folder onto my laptop computer, which will also clear up some used memory on my cellphone. Please advise!
     



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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    use google photos. make sure that sync is turned on and once everything is sync'd you should be able to go to google photos in your browser and be able to look or download your photos from there. no need to hook up anything.

    and yes samsung makes laptops

    why did smart switch failed. it is what i always use to transfer data from an old phone to a new one. you can even save the backups to the computer.

    what happens when you connect the phone to your computer? does your computer recognize the phone?
     
  3. MNH

    MNH Newbie
    Thread Starter

     
  4. MNH

    MNH Newbie
    Thread Starter

    The phone is connected and recognized. Smart Switch didn't fail; there was no version for my laptop. What's the allowable size limit for Google Photos. I have 1.34 GBs of photos. Thanks for your speedy reply!
     
  5. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    for free storage with google photos, the capacity is 15gb's so you should be fine.

    and here is instructions for smart switch for your computer:
    https://www.samsung.com/us/support/answer/ANS00048603/
     
  6. MNH

    MNH Newbie
    Thread Starter

  7. MNH

    MNH Newbie
    Thread Starter

    Sync is now on (my laptop). Will read the Smart Switch instructions you sent.
     
    ocnbrze likes this.
  8. MNH

    MNH Newbie
    Thread Starter

    Note: Smart Switch lets you transfer content from your old phones to Galaxy devices only. The supported items may change depending on the connected device.

    I'm using a Toshiba laptop. Now what?
     
  9. MNH

    MNH Newbie
    Thread Starter

    If you have a large enough capacity microSD card or USB OTG flash drive, you can transfer your data using Smart Switch to back up your old device to the external storage.

    Guess I need to go shopping!
     
  10. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    should work with your toshiba laptop:
    FOR PC
    To transfer your content using Smart Switch for PC, you will need:
    1) A Samsung mobile device with Android™ OS version 4.3 or later
    2) An old device that meets one of the following requirements: • A Samsung device with Android version 4.3 or later • Apple® iPhone® with iOS version 5 or later
    3) A Windows® platform with the following minimum requirements: • Operating System: Windows 7 or later • CPU: Pentium 4; 2.4 GHz or higher • RAM: 512MB or higher • Screen Resolution: 1024 x 768 (600), 32 bit or higher • Required Software: Windows Media Player version 11 or later
     
  11. Madd61

    Madd61 Well-Known Member

    Why won't simple drag and drop work?
     
    Hadron likes this.
  12. Trom

    Trom Android Enthusiast

    Just plug the phone into the computer and allow file transfer on the phone. At that point, the computer sees your phone as just another hard drive. Load up whatever file manager you use and just copy and paste away.
     
    Hadron likes this.
  13. Milo Williamson

    Milo Williamson Android Expert

    What Trom said above, I do not love the idea of cloud or anything, just plug in your phone's usb cable to your comp and drag and drop.
     
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