Hey all quick question
for those of you running moxier mail on exchange with a polling mode, have you ever noticed it doesn't successfully always update? I am seeing that at times i will set it to a 1 hour polling mode for example but it won't bring down new emails. If i notice on the moxier settings page the last synch'd time is further back than the polling interval i'll hit 'synch now' and it ALWAYS brings down any new messages.
I contacted moxier and they seem to think its an issue with my server. I should also say my IT department doesn't support moxier/android explicitly but there is no reason it shouldn't work as designed they say.
I have dug into the moxier logs and it seems that everytime i see a failure the following similar entries appear to be in the logs:
12-17 19:34:33.915|W|SyncEngineService|Cannot start service - Network is not alive.
12-17 19:34:33.577|I|SyncEngineService|Service started... com.moxier.mail.intent.action.STOP_SYNC_ENGINE
12-17 19:34:32.225|E|IntentReceiver|Network disconnected...
12-17 19:09:24.552|I|SyncEngineService|Service started... com.moxier.mail.intent.action.RESTART_SYNC_ENGINE
12-17 19:07:50.068|I|SyncEngineService|Service started... com.moxier.mail.intent.action.RESTART_SYNC_ENGINE
or very similar error messages. Whats interesting to me is that it thinks the network is down. From what i can gather I think either 1. me using the phone and an update interval taking place allows an update to finally synch in, or 2. if the command:
12-17 18:57:45.517|I|SyncEngineService|Service started... com.moxier.mail.intent.action.TRIGGER_WAKEUP
finally is shown. as everytime a 'trigger_wakeup' entry is shown after a long stream of restart/stop synch_engine messages it works fine from the logs standpoint.
anyways wondering if anyone else is seeing this or it might truly be my server.
for those of you running moxier mail on exchange with a polling mode, have you ever noticed it doesn't successfully always update? I am seeing that at times i will set it to a 1 hour polling mode for example but it won't bring down new emails. If i notice on the moxier settings page the last synch'd time is further back than the polling interval i'll hit 'synch now' and it ALWAYS brings down any new messages.
I contacted moxier and they seem to think its an issue with my server. I should also say my IT department doesn't support moxier/android explicitly but there is no reason it shouldn't work as designed they say.
I have dug into the moxier logs and it seems that everytime i see a failure the following similar entries appear to be in the logs:
12-17 19:34:33.915|W|SyncEngineService|Cannot start service - Network is not alive.
12-17 19:34:33.577|I|SyncEngineService|Service started... com.moxier.mail.intent.action.STOP_SYNC_ENGINE
12-17 19:34:32.225|E|IntentReceiver|Network disconnected...
12-17 19:09:24.552|I|SyncEngineService|Service started... com.moxier.mail.intent.action.RESTART_SYNC_ENGINE
12-17 19:07:50.068|I|SyncEngineService|Service started... com.moxier.mail.intent.action.RESTART_SYNC_ENGINE
or very similar error messages. Whats interesting to me is that it thinks the network is down. From what i can gather I think either 1. me using the phone and an update interval taking place allows an update to finally synch in, or 2. if the command:
12-17 18:57:45.517|I|SyncEngineService|Service started... com.moxier.mail.intent.action.TRIGGER_WAKEUP
finally is shown. as everytime a 'trigger_wakeup' entry is shown after a long stream of restart/stop synch_engine messages it works fine from the logs standpoint.
anyways wondering if anyone else is seeing this or it might truly be my server.