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Moxier mail polling mode not updating properly

Discussion in 'Android Devices' started by gamorg02, Dec 19, 2009.

  1. gamorg02

    gamorg02 Well-Known Member
    Thread Starter

    Hey all quick question

    for those of you running moxier mail on exchange with a polling mode, have you ever noticed it doesn't successfully always update? I am seeing that at times i will set it to a 1 hour polling mode for example but it won't bring down new emails. If i notice on the moxier settings page the last synch'd time is further back than the polling interval i'll hit 'synch now' and it ALWAYS brings down any new messages.

    I contacted moxier and they seem to think its an issue with my server. I should also say my IT department doesn't support moxier/android explicitly but there is no reason it shouldn't work as designed they say.

    I have dug into the moxier logs and it seems that everytime i see a failure the following similar entries appear to be in the logs:

    12-17 19:34:33.915|W|SyncEngineService|Cannot start service - Network is not alive.
    12-17 19:34:33.577|I|SyncEngineService|Service started... com.moxier.mail.intent.action.STOP_SYNC_ENGINE
    12-17 19:34:32.225|E|IntentReceiver|Network disconnected...
    12-17 19:09:24.552|I|SyncEngineService|Service started... com.moxier.mail.intent.action.RESTART_SYNC_ENGINE
    12-17 19:07:50.068|I|SyncEngineService|Service started... com.moxier.mail.intent.action.RESTART_SYNC_ENGINE

    or very similar error messages. Whats interesting to me is that it thinks the network is down. From what i can gather I think either 1. me using the phone and an update interval taking place allows an update to finally synch in, or 2. if the command:

    12-17 18:57:45.517|I|SyncEngineService|Service started... com.moxier.mail.intent.action.TRIGGER_WAKEUP

    finally is shown. as everytime a 'trigger_wakeup' entry is shown after a long stream of restart/stop synch_engine messages it works fine from the logs standpoint.

    anyways wondering if anyone else is seeing this or it might truly be my server.

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  2. gamorg02

    gamorg02 Well-Known Member
    Thread Starter

    bump? is anyone at all using moxier on moment?
  3. agent0014

    agent0014 Android Enthusiast

    I do, have it set to push though. I'm not convinced that push is worse for battery life than polling mode (albeit that's another thread...). Sorry I can't be more useful to your discussion.
  4. gamorg02

    gamorg02 Well-Known Member
    Thread Starter

    yea i'm still seeing if push is bad for battery. i don't need immediate updates but every hour or half hour is good for me and i gotta imagine it saves battery only having it pull that often. i've opened up another case with moxier.

Samsung Moment Forum

The Samsung Moment release date was November 2009. Features and Specs include a 3.2" inch screen, 3MP camera, GB RAM, processor, and 1440mAh battery.

November 2009
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