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MS exchange inbox - not always updating

Discussion in 'Android Devices' started by darth_cholo, Dec 18, 2009.

  1. darth_cholo

    darth_cholo Newbie
    Thread Starter

    Setup is the following:

    Only an issue after the 2.01 update
    Exchange 2007 server
    using owa.domain.com for server info
    calendar, contacts sync perfectly fine
    I DO get email and as well as nested folder access
    I DO get email in my inbox BUT there are issues.


    - INbox is always 1-3 hours behind or more with updates. (calendar is not).
    - Manually hitting the "refresh" button does not do anything. the processing little circle moves, but no new emails come in.
    - Eventually i do see new emails, but they are 1-3 hrs behind and my most recent emails do not show up.

    things tried:

    - deleting mobile acct from server
    -deleting account from Droid and re-adding.


    issue still persists. any ideas?

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  2. darth_cholo

    darth_cholo Newbie
    Thread Starter


    i'm probably just going to a factory reset, and if that doesnt work a replacement then. the only reason i need exchange on my phone is for when away from my desk(wich is quite frequently), and it does me no good to have only 2-3 hour old email.

  3. cstull

    cstull Lurker

    For what it's worth, I have the exact same problem since the last update. I am accessing Exchange 2007 and am experiencing a 30-90 minute delay in receiving message.

    Really weird too because if there are, say, 10 messages waiting to be picked up, it will only pick up a few of the the oldest ones.

    I've tried every configuration option and cannot solve the problem. I have not tried a factory reset yet.

    Let us know if you figure it out.
  4. cstull

    cstull Lurker

    In researching this problem, I learned all about Touchdown. What a great email app. I have completely switched and have no desire to go back.

    Thanks to Google making such a crappy Exchange interface, I have found a much better email client.

Motorola Droid Forum

The Motorola Droid release date was November 2009. Features and Specs include a 3.7" inch screen, 5MP camera, 256GB RAM, processor, and 1400mAh battery.

November 2009
Release Date

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