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MTP Error

Discussion in 'Android Devices' started by Wongy296, Apr 19, 2012.

  1. Wongy296

    Wongy296 Lurker
    Thread Starter

    Hi guys.

    First post on the forum so forgive me for failing.

    Yesterday I flashed the XWLP8 firmware onto my Galaxy SII.
    I factory reset the phone before and after the flash.
    Now Samsung Kies will not pick up my phone via USB. It fail to install the MTP driver (?).
    I have uninstalled Kies 3 times, uninstalled my phone in device manager and even rolled back my version of Kies.

    Is there anything else I can do?
    I really need to restore my phone from the backup I made. It has some important photos in it.

    Thanks in advance! :eek:
     


    #1 Wongy296, Apr 19, 2012

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  2. Forbidden 403

    Forbidden 403 Android Enthusiast

    Was the update flashed via Kies or via Odin?

    Check to see if usb debugging mode is set to on or off. For Kies to recognise the phone usb debugging mode must be set to off.
     
    #2 Forbidden 403, Apr 20, 2012
  3. Wongy296

    Wongy296 Lurker
    Thread Starter

    Flashed via Odin.

    Tried every setting and combination known to man.
     
    #3 Wongy296, Apr 20, 2012
  4. Forbidden 403

    Forbidden 403 Android Enthusiast

    Was the firmware that you flashed an official one for your phone?

    If you flashed a latest firmware that was not officially released for your phone then Kies will refuse to recognise the phone.

    BTW unless you did a hard reset of the phone, your photos should still be on the internal SD card.
     
    #4 Forbidden 403, Apr 20, 2012
  5. Forbidden 403

    Forbidden 403 Android Enthusiast

    I was reading around for your problem, it seems that the new version of Kies supports restoring data to an unsupported firmware too. Are you on the latest kies??
     
    #5 Forbidden 403, Apr 20, 2012

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