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General Music Downloading Problem

Discussion in 'Android Devices' started by JamieMcEwen, Dec 27, 2013.

  1. JamieMcEwen

    JamieMcEwen Lurker
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    Hi guys. Need an urgent answer. I've downloaded an album from the Google Play Store and it will only play when I go on to Google Play Store and won't play when I don't have Internet. But most importantly it won't appear in my music library. Is there any way to fix this? Really annoyed about this. Thanks.
     

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  2. Riche101

    Riche101 Android Enthusiast
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    Click on the pin symbol too ley it be stored on phone, make sure you have good wifi and also make sure sync is on.
    It works fine for me
     
  3. JamieMcEwen

    JamieMcEwen Lurker
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    Thanks but when I do this it doesn't stpre to my library and when I turn Internet off I can't access the music store
     
  4. trublond

    trublond Newbie
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    You can only play it in google music. These files are encrypted so only google music can see and play them.
     
  5. dynomot

    dynomot Android Expert
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    No they are not, while I've given up buying music from Google Play after struggling a way to download them on my phone on the PC you can easily, and they are regular .mp3s.
     
  6. Canesfan

    Canesfan Android Enthusiast
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    Did you address this issue with customer service at Google Play?
     

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