Help Music Keeps Pausing on Galaxy Note 3

I have had my Galaxy Note 3 for 2 years now through Sprint.

Recently this year I have been having issues with the Music Player, Pandora, YouTube, DatPiff, Xfinity (watch movies), and Netflix’s.

My phone will pause music or videos randomly. It will happen when I am using a Bluetooth device also when I am not using a device at all.

I have checked my phones for updates. There is nothing! All apps have been updated.

I did a factory reset a few months back. That did not help!

It will also occur when I am using mobile data or Wi-Fi

I have seen some post on people saving it could be that “Power Saving” is enabled. It will pause when it is enabled or disabled.

Does anyone else have this issues? If so, how did you fix the problem? Any suggestions or tips are welcomed.


Galaxy S20 Ultra
News Moderator
Some phones have an option to optimize data speeds by switching between mobile data and wifi depending on what will be faster. It's possible that when it switches between the two it is only allowing streaming over wifi for those apps.
I'd also check the individual app settings to make sure. Start with trying to trouble shoot ONE app... Like YouTube.