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Support Music not payable even though it's on SD Card?!?!

Discussion in 'Android Devices' started by boomyphoenix, Jun 14, 2011.

  1. boomyphoenix

    boomyphoenix Lurker
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    Hi peeps.

    I've only had my phone a month and I'm starting to hate it.

    I've tried eveything to solve this and I'm now desparate for help. Basically my phone won't play half my music. I've tried syncing with HTC Sync, WMP, iSyncr...all sorts. Still get the same problem. It's not put all my songs from playlists on iTunes or WMP...it says some are unknown artists...and won't play them. I've checked the SD Card which has all the files there ready to play! All the files are MP3 so should be playable.

    Can someone please help me as HTC support have been useless and left me on hold for 30 minutes!!

    Thanks
     

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  2. D-U-R-X

    D-U-R-X turbo drinker
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    Haven't had an issue like this myself, but have you tried downloading a different music player from the market? This MAY sort the issue!
     
  3. boomyphoenix

    boomyphoenix Lurker
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    Yeah I've got Winamp but it does the same with that. I think it may be conflicting issues with importing more than one playlist?? Because songs that are in my 'faves' playlist from one album are ok, but other songs from the same album that are in another playlist aren't working?? Thinking I may have to go about this the long way by putting all my music on and creating the playlist on the phone itself!

    Grrrrrr HTC!
     
  4. D-U-R-X

    D-U-R-X turbo drinker
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    Ah, right... you may be right... you might have to put all songs on the phone and then do the playlist thing!
     
  5. Goreygirl

    Goreygirl Android Enthusiast
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    Hi

    This is a common issue that happens when you move music to the sdcard and I had the same problem.

    Using fileexplorer or via your PC you need to find the ".nomedia" file in your music folder and delete it as it tells your stock music player (which the other music players use as a base) to ignore your music files.

    This seems to sort it all out and hope it works for you.
     
  6. john_g

    john_g Android Enthusiast
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    It sounds like good, expert advice, and I know far less than this, but it does seem sensible to install a file explorer to check that all your music files are present and correct. Along with many others, I rate and recommend ES File Explorer.

    https://market.android.com/details?id=com.estrongs.android.pop&feature=search_result
     
  7. Goreygirl

    Goreygirl Android Enthusiast
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    I can't take credit for it; I got it from Harry when I was having similar problems :)

    And I agree ES File Explorer is a good app
     
  8. El Presidente

    El Presidente Beware The Milky Pirate!
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    Use Dobuletwist to sync your iTunes library. The WMP stuff can just be dropped straight onto the SD Card.

    Are your files tagged correctly? They may be named "Artist Name - Album - Track Name", but the HTC Music player won't recognise that (nor will most). There is information stored in the file called ID3 Tags which contain Album name, artist, song number etc. That's what music players use to compile your music by artist, album etc. When you look at your music in a folder on the PC, does it look like this -

    [​IMG]

    Or do you just see the file name?

    If you just see the file name, you'll probably find that tagging the music whilst on the PC correctly with a piece of software like MP3Tag.

    The .nomedia thing is worth trying first though.
     

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