Help Music plays when phone call is received

[ondroid_user]

I have been experiencing an issue that's kind of rare but I can seem to figure out where the issue lies. I used to think it was with a specific app like WhatsApp or Spotify but recently I have been using Signal and Mixcloud and experienced the same issue.

What happens is I will have my music playing in my car over bluetooth, if i get a call through WhatsApp or Signal then answer the call the music will stop for a minute but then start playing in the background. It's relatively quiet but I can hear it playing. I have tried crashing the music app and the music will stop for a minute but then out of nowhere it will start playing again. If i try to pause the music, it will pause for a few seconds and then play again. what is even more strange is yesterday i had no music playing and got a call and the music started playing. The only thing i can do to stop everything is crash the chat app or hang up the call and call the user back again.

I currently have a Pixel 5 and last year i had the Pixel 4xl all with different OS versions. This is leading me to believe it has something to do with the Android OS all together.

It is very rare that this happens but is very annoying when it does.

Any thoughts on how to fix this?

 

[ocnbrze]

why do you think it is android? my phone does not do this. i have the note 10+. i think if anything it is specific to your phone or the pixel 5.

what music app are you using?

 

[ondroid_user]

It almost seems like it is a communication issue with the app that wants to play the music and the app that is allowing the phone call audio. like something is not being triggered to let one app know that another app has access to speaker at that time. As I mentioned when i try to pause the music, it pauses for a second then starts playing again as if the music app is being told that it's ok to use the speaker. i would think this is OS related

I have had this happen with spotify, mixcloud and now that I think about it, it may have happened with Google Music when that was an app.

 

[ocnbrze]

what phone do you have? have you tried wiping cache and data for the music apps? a factory reset might also be an option.

 

[mikedt]

I have been experiencing an issue that's kind of rare but I can seem to figure out where the issue lies. I used to think it was with a specific app like WhatsApp or Spotify but recently I have been using Signal and Mixcloud and experienced the same issue.

What happens is I will have my music playing in my car over bluetooth, if i get a call through WhatsApp or Signal then answer the call the music will stop for a minute but then start playing in the background. It's relatively quiet but I can hear it playing. I have tried crashing the music app and the music will stop for a minute but then out of nowhere it will start playing again. If i try to pause the music, it will pause for a few seconds and then play again. what is even more strange is yesterday i had no music playing and got a call and the music started playing. The only thing i can do to stop everything is crash the chat app or hang up the call and call the user back again.

I currently have a Pixel 5 and last year i had the Pixel 4xl all with different OS versions. This is leading me to believe it has something to do with the Android OS all together.

It is very rare that this happens but is very annoying when it does.

Any thoughts on how to fix this?

I did have this happen a couple of times with an Oppo Find 7 running a custom ROM, Android 5.11, but that was about 6 years ago. Never had happen with any phone since, so can't suggest a fix for you.