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music randomly stops?

Discussion in 'Android Help' started by Android Question, Dec 13, 2013.

  1. Android Question

    Thread Starter

    so I got my new phone yesterday, Huawei y320, it's okay for the price I paid, there's a few problems here and there but my main one is my music stops randomly whenever I click in to any apps that require internet like messenger, facebook, anything like that. It's fine if I'm texting and it seems to be okay with wattpad most of the time,(not always) but it's like running an app and listening to music is too much for the phone to handle or something? so annoying! I've looked through all the settings and can't seem to find anything.
    I mostly use my phone for music so it's starting to really bug me, and I will take my phone back if I can't fix this which is going to suck.
    Thanks in advance :)

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  2. SiempreTuna

    SiempreTuna Android Expert

    Can't think why a phone capable of running Android would struggle to play an MP3 .. I guess you could try playing lower bitrate MP3s, see if that helps.

    I suspect it's more likely to be a hardware issue, probably with the headphone jack.

    Given you've only had the phone a day, I'd take it back and get it replaced - could just be a dodgy unit.

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